In today’s world of technological advancements and the establishment of the mobile-driven environment, it is common for individuals to interact with financial institutions and other businesses through specially-designed apps, social media platforms, and websites.
As a result, the “human element” has been lost. Even the concept of “face time” has taken on new meaning.
Long gone are the days where it meant face-to-face interaction; instead, it is now an app that allows people to engage in video and audio chats on devices offered by Apple.
It is time to reconnect in the traditional sense – especially with your bank. In doing so, you will quickly discover that your local bank can be the one friend that offers many benefits. In this brief guide, you will learn the steps for being more at home with your bank and connect on a personal level with the establishment. When it comes to your money, it is important to trust those that handle it.
If you are ready to move past free pens and truly take advantage of the benefits that will help you and your finances, continue reading.
The first step to developing a solid “friendship” with your local bank is to start with the people that work there. Each time you visit your community bank, you will come in contact with agents that work at help desks, tellers, and offer financial professionals.
Make it a point to learn the names of the individuals.
When you see a job well done, tell them!
Go inside of the establishment as much as possible.
While it is true that using a drive-thru allows you access to the services that you need, there is nothing like true, traditional face-to-face interactions.
To help ensure the highest level of accuracy in your finances, be certain that you keep accurate records.
This will help you to identify issues with your monthly statements, loans, and other financial dealings that you have with your bank.
Additionally, should you sign and/or obtain any important documents from your bank, you should keep them secured in a safe or a safe deposit box at the institution.
This will allow you quick access to that which you need. Should an issue arise, you will be able to support your dispute with the proper documentation.
If you’re in a situation where you are facing a complication, make it a point to contact the bank face-to-face.
For example, if you have bounced a check for the first time, you may ask the bank to waive the penalty. If you are missing an older statement, you may request a copy. If you find yourself frustrated with any customer service you have received, it is best to try to work it out with a manager.
By taking the steps outlined in this bank guide, you will be taking steps that will allow you to establish a solid working relationship with your bank. In succeeding, you may benefit in numerous ways.
If you would like to connect to a local, friendly bank today, you may contact us at one of our many locations: https://somervillebank.net/contacts/
Somerville Bank has 8 Locations